How well do you explain tech topics to non-tekkies!

December 11, 2009

Back (way back) when I first started developing an interest in computers, I took an intro to computers class at a local junior college near where I lived in Arlington, Texas. What really got me going was learning how to use flowcharts to help write simple programs using the Basic language. Why was that such a motivator? Because I could actually see how each command connected to the other commands to make the program work.

That was a long time ago (a really long time ago) and I’ve seen time and time again how explaining a technology process to a non-technologically inclined person was always a lot easier if I could help them “see” the connections. This morning, when I was reading one of my daily technology newsletters, I read a blog post by Toni Bowers, one of my favorite bloggers at Tech Republic, about how important it is to be able to explain a technological topic in non-technical terms. I invite you to read Toni’s article and let me know what methods you, as an IT professional,  use to educate non-technological end-users or what methods you, as a non-tekkie have found to be the most effective in helping you understand technical topics.

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