Comments on: Problem with AVG 7.5 Virus Definition updates! http://www.viewsfromthecoop.com/2007/problem-with-avg-75-virus-definition-updates/ Don't Be Afraid to Cross the Technology Road...Get to the Other Side with Views from the Coop co-hosted by Paige \'Chicki Chicki\' Eissinger and Kim Beasley, The Blog Queen. Get you tech info minus the geekspeak! Thu, 19 Aug 2010 19:08:27 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: » Views from the Coop On-the-Air March 21, 2007 http://www.viewsfromthecoop.com/2007/problem-with-avg-75-virus-definition-updates/comment-page-1/#comment-3758 » Views from the Coop On-the-Air March 21, 2007 Thu, 22 Mar 2007 19:16:18 +0000 http://viewsfromthecoop.com/?p=11#comment-3758 [...] I am assuming that you are using AVG 7.5. If you haven’t upgraded from 7.1 to 7.5, you will need to do so immediately since Grisoft no longer supports 7.1. You can get upgrade instructions by reading the first comment on the post I did in February about AVG 7.5. [...] [...] I am assuming that you are using AVG 7.5. If you haven’t upgraded from 7.1 to 7.5, you will need to do so immediately since Grisoft no longer supports 7.1. You can get upgrade instructions by reading the first comment on the post I did in February about AVG 7.5. [...]

]]> By: Paige http://www.viewsfromthecoop.com/2007/problem-with-avg-75-virus-definition-updates/comment-page-1/#comment-3757 Paige Mon, 12 Mar 2007 12:45:24 +0000 http://viewsfromthecoop.com/?p=11#comment-3757 Larry (and everybody else who wants to uninstall another anti-virus program and start using AVG), you DO need to uninstall whatever program you're currently using. Using more than one anti-virus program or security suite may cause your system to become unstable. Just remember that if you choose to use an anti-virus program as opposed to an internet security suite, you need to have anti-adware/spyware and firewall applications installed, too. My own personal preference is to use standalone programs for each of these utilities instead of a suite that includes all of them. You should be able to uninstall any program using Windows Add/Remove Programs feature. You can access Add/Remove Programs by clicking on Start>Control Panel>Add/Remove Programs. Choose whichever anti-virus program you are using and click on Change/Remove and follow the instructions in the dialog box that appears. This should completely remove the program from your computer. I have heard from some people, and have had problems myself on a few occasions, with completely uninstalling Norton programs using the Add/Remove Programs feature. In that case, you can use the links below to find instructions on uninstalling Symantec/Norton programs: How to uninstall Norton AntiVirus 2000/2001/2002 - http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/a1aaca2a55f88caf85256edd00478d58?OpenDocument Uninstalling the 2003 or earlier version of Norton Internet Security or Personal Firewall 2003 when Add or Remove Programs does not remove it - http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636 You also may want to check and see if the program has its own uninstallation feature. You can find out if it does by right-clicking the program from the Start Menu. The uninstall feature will be listed in the sub-menu if the program has one. Once you've uninstalled your current anti-virus program or internet security suite, read the first comment on this post to find out how to install AVG 7.5 FREE. I've used it for a long time and other than the little problem I had in my post, I've been really happy with it and have never been plagued by a virus. The biggest difference in the two versions is the level of support you get. A paid subscription gives you access to technical support from Grisoft, the maker. The only support you get for the FREE version is from volunteers. The support I got when my AVG 7.5 found a false positive was very good and very quick but that may not always be the case. As for actual virus detection/protection, both receive the same virus definition updates. If you prefer to use an internet security suite, however, Grisoft does offer one for a paid subscription. I have not had any experience with it but you can check it out at http://www3.grisoft.com/doc/buy/us/crp/0?prd=isw&prdo=isw&lccnt=1&lcpd=12m&rclte=1. Good luck, Larry, and it was great having you online with us this past weekend on Views from the Coop Online. You're welcome to join us again sometime. Larry (and everybody else who wants to uninstall another anti-virus program and start using AVG), you DO need to uninstall whatever program you’re currently using. Using more than one anti-virus program or security suite may cause your system to become unstable. Just remember that if you choose to use an anti-virus program as opposed to an internet security suite, you need to have anti-adware/spyware and firewall applications installed, too. My own personal preference is to use standalone programs for each of these utilities instead of a suite that includes all of them.

You should be able to uninstall any program using Windows Add/Remove Programs feature. You can access Add/Remove Programs by clicking on Start>Control Panel>Add/Remove Programs. Choose whichever anti-virus program you are using and click on Change/Remove and follow the instructions in the dialog box that appears. This should completely remove the program from your computer.

I have heard from some people, and have had problems myself on a few occasions, with completely uninstalling Norton programs using the Add/Remove Programs feature. In that case, you can use the links below to find instructions on uninstalling Symantec/Norton programs:

How to uninstall Norton AntiVirus 2000/2001/2002 – http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/a1aaca2a55f88caf85256edd00478d58?OpenDocument

Uninstalling the 2003 or earlier version of Norton Internet Security or Personal Firewall 2003 when Add or Remove Programs does not remove it – http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636

You also may want to check and see if the program has its own uninstallation feature. You can find out if it does by right-clicking the program from the Start Menu. The uninstall feature will be listed in the sub-menu if the program has one.

Once you’ve uninstalled your current anti-virus program or internet security suite, read the first comment on this post to find out how to install AVG 7.5 FREE. I’ve used it for a long time and other than the little problem I had in my post, I’ve been really happy with it and have never been plagued by a virus. The biggest difference in the two versions is the level of support you get. A paid subscription gives you access to technical support from Grisoft, the maker. The only support you get for the FREE version is from volunteers. The support I got when my AVG 7.5 found a false positive was very good and very quick but that may not always be the case. As for actual virus detection/protection, both receive the same virus definition updates. If you prefer to use an internet security suite, however, Grisoft does offer one for a paid subscription. I have not had any experience with it but you can check it out at http://www3.grisoft.com/doc/buy/us/crp/0?prd=isw&prdo=isw&lccnt=1&lcpd=12m&rclte=1.

Good luck, Larry, and it was great having you online with us this past weekend on Views from the Coop Online. You’re welcome to join us again sometime.

]]> By: Larry Blevins http://www.viewsfromthecoop.com/2007/problem-with-avg-75-virus-definition-updates/comment-page-1/#comment-3756 Larry Blevins Sat, 10 Mar 2007 18:47:03 +0000 http://viewsfromthecoop.com/?p=11#comment-3756 Hi Paige: This is Larry B. I ended up listining to your podcast this morning, while trying to get info on virus information. As I said, I have McAfee now and am not happy with it at all. I have heard you talk about AVG several times and am interested in getting it. Would a person be better in getting the version that you pay for? Also do I need to deleat McAfee? If so, how does one go about compleatly deleating it? I have heard that it is almost impossible to remove all of it. Hi Paige:

This is Larry B. I ended up listining to your podcast this morning, while trying to get info on virus information. As I said, I have McAfee now and am not happy with it at all. I have heard you talk about AVG several times and am interested in getting it. Would a person be better in getting the version that you pay for? Also do I need to deleat McAfee? If so, how does one go about compleatly deleating it? I have heard that it is almost impossible to remove all of it.

]]> By: Fred Stevenson http://www.viewsfromthecoop.com/2007/problem-with-avg-75-virus-definition-updates/comment-page-1/#comment-3755 Fred Stevenson Fri, 09 Mar 2007 16:47:42 +0000 http://viewsfromthecoop.com/?p=11#comment-3755 Hi Paige, I too, had issues updating AVG 7.5. I gave up trying, as I got busy. In spite of the problem, I had mine setup for automatic updates. Today, much to my surprise, AVG 7.5 automatic updates kicked in as I was working. Updates were automatically installed and everything's working like a charm. I'm guessing AVG had an earful of complaints and decided to do something about it. Sometimes, it pays to be patient. ;-) Kind regards from another fine-feathered friend, Sparrow Hi Paige,

I too, had issues updating AVG 7.5. I gave up trying, as I got busy. In spite of the problem, I had mine setup for automatic updates. Today, much to my surprise, AVG 7.5 automatic updates kicked in as I was working. Updates were automatically installed and everything’s working like a charm.

I’m guessing AVG had an earful of complaints and decided to do something about it. Sometimes, it pays to be patient. ;-)

Kind regards from another fine-feathered friend,

Sparrow

]]> By: Paige http://www.viewsfromthecoop.com/2007/problem-with-avg-75-virus-definition-updates/comment-page-1/#comment-3754 Paige Thu, 08 Mar 2007 13:14:57 +0000 http://viewsfromthecoop.com/?p=11#comment-3754 AVG 7.5 FREE gives you the option of downloading the latest virus definitions directly from their website. Some people, especially people with dial-up connections, prefer not to enable automatic updates but still want to make sure their virus definition database is updated. If you're one of those people, you can get the latest updates by going to http://free.grisoft.com and looking at the top, right-hand of the page. You'll see Latest Update with a link for both virus definition updates and program updates. No matter how you do it, make sure you always have the latest virus definitions installed! AVG 7.5 FREE gives you the option of downloading the latest virus definitions directly from their website. Some people, especially people with dial-up connections, prefer not to enable automatic updates but still want to make sure their virus definition database is updated. If you’re one of those people, you can get the latest updates by going to http://free.grisoft.com and looking at the top, right-hand of the page. You’ll see Latest Update with a link for both virus definition updates and program updates. No matter how you do it, make sure you always have the latest virus definitions installed!

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